Privacy Policy for Customance
This Privacy Policy was last updated on November 2023.
At Customance, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services and website. By accessing or using Customance services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with Customance:
- Personal Information: This includes your name, email address, mailing address, phone number, and any other information you provide to us as part of the buying and selling process.
- Usage Information: We collect information about how you use our website, including your IP address, device type, browser type, and operating system.
- Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information;
- Any other personal information requested by us and/or provided by you or a third party.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To personalize your experience.
- To send you updates, promotions, and newsletters (you can opt out at any time).
- To respond to your inquiries and provide customer support.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: We may share your information with trusted service providers who help us operate our business and website.
- Legal Requirements: We may disclose your information when required by law, such as in response to a court order or government request.
4. Data Security
We take reasonable measures to protect your information from unauthorized access and disclosure. However, no online data transmission is completely secure, so we cannot guarantee the security of your information. This Privacy Policy and the Terms and Conditions on our website no longer apply to you after you leave our store’s website or are routed to a third-party website or application.
You can manage your communication preferences, update your information, or request the deletion of your account by contacting us.
5. Cookies
Cookies are files with a small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Age Policy
By using this website, you confirm that you are either the legal age of majority in your state or province of residence or that you are the legal age of majority in your state or province of residence and that you have permitted us to grant any minor dependents of yours access to this website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically to stay informed about our information practices. To ensure that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it, we will notify you here of any significant changes to this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@customance.com.