Since the majority of our items have been customized and your order will be instantly delivered to our manufacturing partners as soon as you make your order, we apologize that we can only accept cancellations within three hours of your order being submitted. This is done to ensure that clients receive the finished product as promptly as possible. So, before making a payment, please double-check your order.
Contact our customer service staff at support@customance.com if you have any queries about our cancellation policy.